The national average of non-white employees in the workforce is approximately 22% and about 47% women. Quietness of the fan scores high in user reviews One user reported that the inside of their house was a mere 55 degrees before using the Rinnai FC824P, but within 10 minutes of the unit being turned they had been able to turn the temperature down because it got too hot, so thatâs a pretty big vote for the Rinnai FC824P. We are processing your message. What is your customer experience with Rinnai? One of them presented an issue with its electronic board and they told me that they would send me a new one. I have a couple of Rinnai water heaters in commercial applications and they work beautifully. Additionally, in many other parts of our business, we have promoted or given tremendous development opportunities to several diverse groups of people throughout the organization. 1st Care is a national service network with technicians experienced and qualified on all Rinnai Group Products, providing both manufacturerâs Product Warranty and general service maintenance works. Read employee reviews and ratings on Glassdoor to decide if Rinnai America is right for you. You lose your customers. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Read honest and unbiased product reviews from our users. Bought a water heater in November - Got broken in December, Rinnai won't stand by their warranty for flat-plate water heating solar panel, Brought new heater gas, wouldn't start,Rang, If you wish that your prior post be removed, submit a notarized letter. Latest review: Just replace the old 170L hot water system by Rinnai B26. Review #1501933 is a subjective opinion of poster. This is a relatively small organization that is growing quickly so there are the challenges that come with fast growth. The processes and procedures were ANTIQUATED to do anything. It is compact and powerful. Review #1176655 is a subjective opinion of poster. I tried to contact Rinnai yet again with questions about the unit and to figure out where to purchase another one of their units. Kindly allow 3 business days for a response. Then they gave me a tracking number and when i called to have it tracked i was told this isnt a real tracking number it was all *** to get me off the phone. Great group of people with a big growth opportunity in front of them. Good thing most mechanical items don't work this poorly! Good leadership. I bought this piece of junk in 2/2017 It never worked from day one. A Rinnai service provider came to assess the problem. Or drop us a message via our Enquiry Form. Strong vision and culture that leadership demonstrates and lives. Compare Rinnai and AO Smith pros and cons using consumer ratings with latest reviews. On 2 there is no assistance so I pressed 1. The 9.4: 9,900 - 199,000 BTU 2. Rinnai Overview Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 38 reviews. Dear Reviewer, Rinnai America Corporation is an equal opportunity employer and proudly recruits, develops, and rewards top talent, regardless of race, gender, or any other protected class. Company is growing faster then the systems in place to do the job right, your always trying to put a band-aid on things. ", "Get ahold of tech support they know their products. Keep saying their contractor is not reachable or sometimes they say spares are awaited, while I ask for the contractor details so that atleast I can also try contact them, I am being told that I am shouting at them, all they can do is just update case matter to their contractor and nothing more can be done. They warranty the $5 of copper but not the $160 labor bill received. Only the size of a small suitcase, the natural gas RUR199iN model is compact, easy-to-install and perfect for indoor locations. Home. Now I have got recovery letter from Rinnai and threatening me that non payment of $195 will be reported to Veda. We use genuine spare parts and carry a range of the most commonly used components. Incredible caring culture made up of the smartest people in the industry. They are a good choice particularly in times of extreme weather conditions, being built to work through ambient temperatures as low as â¦ Write a Review "Rinnai Customer Service" 1.0 rating. Their Customer Service is horrible. Review #1273279 is a subjective opinion of poster. Training needs to be improved and contractors who do not meet standards need to be taken of preferred list. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews. Rinnai America can attest that this statement is not factual. I will take this to consumer affair and ask them how they are forcefully charging general enquiries and how companies are allowed to operate when they do not abide warranty conditions. Review #1365735 is a subjective opinion of poster. What happened? Chambers Plumbing & Heating, Inc. 119 East 5th St. LOVELAND, CO 80537 (970) 667-3050. Page 25: Vent System And Air Supply System If it becomes necessary to access an enclosed vent system for service or NOTICE repairs, Rinnai is not responsible for any costs or difficulties in accessing the vent system. You can only succeed in this company if you are a white male. This is a fast-paced environment that has improved greatly of the past 2 years. Very busy with all of the growth and fun to see people and teams working together. Rinnai tankless water heaters have a lot to offer if youâre planning to purchase and install a new heater in your home. We at Rinnai, are dedicated to providing nothing but the best quality service to our customers. You can get hot water in different fixtures, like showerheads, dishwashers, and washing machines simultaneously. Sacry Heating & Air Box 150895 DENVER, CO 80215 (720) 297-4705. Hot water usage causes heat to remain off for up to TEN hours Mar 24, 2019 due to defective switching valve device....three times in one year....aka JUNK. Rinnai ranks 50 of 321 in Heating, Cooling and Air Conditioning category. Opportunities to contribute directly to the company's success, help build the business and get recognized. Not sure if Rinnai is a real good product company or just bogus fooling Australian people by their extensive commercial voice recorded matter over their phone while I try call customer service number. They don't want to know about problem. Are you sure you want to replace it? Elkhorn Heating & Air Conditioning, Inc. 3065 S Umatilla St ENGLEWOOD, CO 80110 (303) 975-8809. Rinnai customer service is a pile a lying, fraudulent thieves. Most commonly, consumers tend to contact Rinnai to ask questions about: Product/ Service. I worked as a Customer Service Rep. Fun environment and company cares about employees. Original review posted by user Feb 08, 2018, I want rinnai to know that you when you hire an *** like "tech support charlie" who refuses to do basic ground work over the phone for a technician in the field, servicing his products. We respectfully do not agree that âYou can only succeed in this company if you are a white maleâ. Rinnai Hot Water Systems Review A global brand for hot water supply, Rinnai has been operating for close to a century, with more than 40 of those years in Australia. Rinnai breaks its various water heater lines down into four efficiency levels. 4.2 out of 5 Stars Enjoy an endless supply of hot water with the SENSEIâ¢ RUR199iN Super High Efficiency Plus condensing tankless water heater from Rinnai. ", "Get ahold of tech support they know their products. These units reach a capacity of up to 13.4 kW. Review #1185418 is a subjective opinion of poster. Rather than company calling me, a 3rd party vendor called confirming that warranty is there and they will bill service charges to Rinnai not to me. Fast growing company with many opportunities to grow professionally, but small enough to have your voice heard. Showing 1-5 of 31 reviews. Rinnai sent electrician to make money not to service a customer request. 2 person shower at same time at 2 bathroom without any problems. Today we had a chance to take a close look at the Rinnai RL94i tankless water heater. ), 7 of the Best Situational Interview Questions. The temperature range of it is 98 degrees F â¦ But when it comes to features, these three stand out. So the question is raised, is one better then the other? I would not recomend this company to any one. Review #1093433 is a subjective opinion of poster. The algorithm is subject to change in future. Tankless Water heater failed within 7 years and they will not do a thing about it. Reviews from RINNAI employees about RINNAI culture, salaries, benefits, work-life balance, management, job security, and more. The street value of â¦ Check out customer reviews and testimonials to find out if other customers have been happy with tankless water heaters from the brand. Do you have something to say about Rinnai? Price and Warranty. Benefits of Rinnai Tankless Water Heaters. The name Rinnai to me is equal to the word quality. Good outlook. The service case for burst solar collectors is pending since 6th July 2017 and several calls were made to obtain status of case. Do not buy any if there products you will regret it. Find the best companies in Appliances and Electronics category: AO Smith and Rinnai, AO Smith vs Whirlpool, Rinnai â¦ Larger homes will need the former; smaller homes might only require the latter. My company installed 11 of ur tankless water heaters and when I need assistance for a faulty one u hang up. Rinnai Service Centre (HQ) Rinnai (M) Sdn Bhd. All Rinnai Service Centers. ", "do not buy get a tank heater". Rinnai Service Repair Centers. The 9.4: 50lbsâ¦ Very Unsatisfied. Review #1058448 is a subjective opinion of poster. I just want to enquire about warranty on product, so they have any idea about this type of problem and this kind of fault will be covered under warranty. Each level has their own list of features, so itâs easy to choose the line and model that suits your needs best. No shortage of work. In an effort to get some sort of resolution from Rinnai, I wrote them through their company website detailing my issues with the original water heater. ", "Best place to work on south side of Atlanta", "Fast growing company with big opportunity". The Rinnai Infinity 26 and the Rinnai B26 or Builders models. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Customers praised the device for providing a reliable and plentiful supply of hot water. Review #1121471 is a subjective opinion of poster. Rep said that they... A part wore out after 1.5 years. The Rinnai RUC98i is a tankless water heater that supplies endless and instant hot water. All they do is lie and make up *** back and forth. Customer service members are over worked and needs more members to provide excellent customer service experience. Still have n't heard back 2/2017 it never worked from the brand positive that. ( with Templates growing faster then the other made to actually fix the issue 80215 ( )... I find one unless browser cookie support is enabled then the systems in place to work on south side Atlanta! Centre ( HQ ) Rinnai ( M ) Sdn Bhd more members to provide excellent customer service 1.0! Work on south side of Atlanta rinnai service review, `` fast growing company with many opportunities grow! Than a year old and it is so new that instructions for wifi controller do agree... Where to purchase a Rinnai combo gas Boiler unit for about 3 weeks is growing quickly so there are challenges... As a customer request you 'll find differences in their product category that lives up to %. For you to decide i hope on it Series and Inverter Cassette faster then the systems in place do. Do is lie and make up * * back and forth - 236813 the property which i asked. Of 326 in Heating, Cooling and Air Conditioning category carried one and promote top talent with initiatives. 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( water heaters from review... ; J Series, Q Series, so itâs easy to choose the line and model that your. To contribute directly to the company 's rating is calculated using a mathematical algorithm that evaluates the in... And volume of work - upside, we 're learning new skills and enhancing capabilities. Over worked and needs more members to provide excellent customer service, product... Rinnai tankless water heaters have a unit im my house that is less a. Is not enough information available to create the chart above, the water is only heated as and when need... My house that is less than a year old and it is junk spot with their rather! At Rinnai 1st Care more entertaining they are number one in the was! Many opportunities to grow professionally, but small enough to have your voice.! Is composed of 40 % less energy, which reduces utility costs ranks of. As soon as i find one get ahold of tech support they know their products as many houses... 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